Subject to the nature of the work, as well as the individual’s nationality, certain business visitors can enter the country to conduct business or trade activity without needing a work permit.

• General outline
• After-sales or lease services
• Warranty or service agreement
• individuals not considered a business visitor
• Contact us

Business visitors must demonstrate the following:

• they plan to stay for less than six months,
• they do not plan to enter the Canadian labour market,
• the main place of business, and source of income and profits, is outside Canada,
• they have documents that support their application and
• they meet Canada’s basic entry requirements, because they
  • have a valid travel document, such as a passport,
  • have enough money for their stay and to return home,
  • plan to leave Canada at the end of your visit, and
  • are not a criminal, security or health risk to Canadians.

There are a number of reasons why an individual may come to Canada as a business visitor, including:

• Attending business meetings, conferences, conventions, fairs, etc;
• Buying Canadian goods or services on behalf of a foreign entity;
• Taking orders for goods or services;
• Providing after-sales service, excluding hands-on work in the construction trades;
• Being trained by a Canadian parent company for work outside of Canada; and
• Training employees of a Canadian subsidiary of a foreign company.

Business visitors to Canada may require a Temporary Resident Visa (TRV) or an Electronic Travel Authorization (eTA).

Allowing international business people to do business in Canada is important for the continued economic success of the country. Similarly, countries that have trade agreements and strong economic partnerships with Canada generally allow Canadian business visitors to enter their countries as smoothly as possible. Visa reciprocity is an important aspect of Canada’s business outlook and economic success.

After-sales or lease services

Individual repairing and servicing, supervising installers, and setting up and testing commercial or industrial equipment (including computer software) may be considered business visitors, and as such may not require a Canadian work permit.

Setting up does not include hands-on installation generally performed by construction or building trades, such as electricians or pipe fitters.

This provision also applies to individuals seeking entry to repair or service specialized equipment purchased or leased outside Canada, provided the service is being performed as part of the original or extended sales agreement, lease/rental agreement, warranty or service contract.

After-sales and lease services also include situations where the sales or lease agreement or purchase order is for a software upgrade to operate previously sold or leased equipment. A service person coming to Canada to install, configure or give training on the upgraded software may be considered a business visitor. A sales or lease agreement or purchase order for upgraded software is a new contract for a new product. Please note that hands-on building and construction work is not covered by this provision.

Warranty or service agreement

For warranty or service agreements, contracts must have been negotiated as part of the original sales or lease/rental agreements or be an extension of the original agreement in order for the foreign national to be considered a business visitor.

Service contracts negotiated with third parties after the signing of the sales or lease/rental agreement are not covered by this provision. Where the work to be performed in Canada is not covered under a warranty, a work permit and a Labour Market Impact Assessment (LMIA) is generally required.

Individuals not considered business visitors

In situations where a Canadian employer has directly contracted for services from a non-Canadian company, the employee of the foreign company performing the services for the Canadian company requires a Canadian work permit.

This situation arises most often in the context of the North American Free Trade Agreement (NAFTA). The service provider is not to be considered a business visitor simply because he or she is not directly receiving remuneration from a Canadian source. Since there is a contract between the Canadian company and the foreign worker’s employer, there is an entry to the Canadian labour market. And because the foreign employer is receiving payment for the service that is being provided, it is deemed that the worker is receiving payment from a Canadian source. Consequently, the worker cannot be considered a business visitor.

For example, an infrastructure project in Canada contracts the services of a U.S.-based urban planning firm, which sends a small team to Canada work on site. The team members are working in Canada, and the firm is receiving compensation for being engaged on the project. Therefore, the team members do not meet the criteria as business visitors to Canada.

Individuals who plan to enter the Canadian labour market may require a Temporary Work Permit.

Other individuals working in Canada for short-term periods and in certain situations may work work in Canada without a work permit, while not necessarily being considered business visitors.

Contact us

Please complete this short form to submit your work permit query directly to our specialists.